What we collect
We collect the information you provide when placing an order: name, shipping address, billing address, email address, phone (optional), and payment details. We also collect standard web-server logs including IP address, user agent, and pages visited.
How we use it
We use your information to fulfill and ship your orders, communicate about your purchases, respond to customer service inquiries, prevent fraud, improve the site, and comply with legal obligations. We do not sell or rent your personal information to third parties.
Who we share it with
We share data with service providers (payment processors, shipping carriers, email delivery, analytics) only as necessary to operate the site and prevent fraud. Each provider is contractually required to protect your information.
Payment information
We do not store your full credit card number on our servers. Payment processing is handled by PCI-compliant third-party processors. We retain only the last four digits and the transaction reference for order history.
Cookies, analytics and advertising
This site sets cookies to remember your age-gate confirmation, your shopping
cart and your session. Those are required for the site to work.
We also use the following third-party services to measure how the site is
used and which adverts lead to orders. These services set their own cookies or
identifiers and receive information about your visit, including pages viewed
and whether you completed a purchase:
We do not sell your personal information, and we do not
upload your email address or other contact details to any advertising platform.
If that ever changes we will update this policy before doing so.
You can opt out of this measurement by using the links above, by enabling
“Do Not Track” or a tracking blocker in your browser, or by writing
to us at the address below and asking us to exclude you.
Data retention
We retain order records for as long as required by law (typically 7 years for tax and accounting). You may request deletion of personal information not required for legal retention by emailing support@peprally.bio.
Your rights
You may request a copy, correction, or deletion of your personal information by emailing support@peprally.bio. We will respond within 30 days.
Children’s privacy
This site is not intended for individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21.
Changes to this policy
We may update this privacy policy at any time. Material changes will be posted here with a revised effective date.
Contact
Privacy questions: support@peprally.bio.